McAfee ePO 4.6 Not Enforcing Virusscan 8.8i Policies

I’ve been having trouble with ePO. Who hasn’t? Honestly though, it’s a pretty good program once you understand how to feed it properly. I recently needed to add an exclusion to a sever which had just been updated to virusscan 8.8i. However, my policies weren’t enforcing. I don’t have the motivation to give you the entire diagnostic process, so here’s the fix — sorry!

In my case, I had a good lead. If you look at this picture, you’ll notice that in the policy list there aren’t any references to VirusScan 8.8, only 8.7.

In my case, when I checked in the McAfee VirusScan 8.8 package I neglected to also check in the “Extension”. To do that, perform the following operations:

  1. Menu -> Software -> Extensions
  2. Install Extensions
  3. Browse to the extension’s zip file (it’s inside the check-in zip file).
  4. Hit OK.
  5. Now, to migrate your 8.7i policies automatically, run the file “ePolicyMigration.exe” inside the ePO VirusScan 8.8 package’s zip file. It shouldn’t give you any problems or prompts.
All better! (See image below).

ePO 4.5 with IE9

Just a quick note: I upgraded my ePO server to Server 2008 R2 SP1 today with IE9, and I should have known better. Once the updates were installed, I ran ePO and got this: “The browser you are using is not currently supported.” Great.

After an appropriate period of freaking out and googling, I noticed the last post on this page: ePO 4.6 with Firefox 4.0“While IE9.0 is not officially supported it can be run in compatibility mode.” Doh! Why didn’t I try that! Clicking the little “Compatibility Mode” button did the trick! Sweet deal.