I’ve been having trouble with ePO. Who hasn’t? Honestly though, it’s a pretty good program once you understand how to feed it properly. I recently needed to add an exclusion to a sever which had just been updated to virusscan 8.8i. However, my policies weren’t enforcing. I don’t have the motivation to give you the entire diagnostic process, so here’s the fix — sorry!
In my case, I had a good lead. If you look at this picture, you’ll notice that in the policy list there aren’t any references to VirusScan 8.8, only 8.7.
In my case, when I checked in the McAfee VirusScan 8.8 package I neglected to also check in the “Extension”. To do that, perform the following operations:
- Menu -> Software -> Extensions
- Install Extensions
- Browse to the extension’s zip file (it’s inside the check-in zip file).
- Hit OK.
- Now, to migrate your 8.7i policies automatically, run the file “ePolicyMigration.exe” inside the ePO VirusScan 8.8 package’s zip file. It shouldn’t give you any problems or prompts.